02-24-2017 05:27 PM
Where does Sprocket get the pictures in "Camera Roll"? I have about 12,000 pictures on my iPhone and I can only access the ones that are in the Camera Roll in Sprockets. How do I get access to all or how do I select photo to put in the "Picture Roll?
02-25-2017 04:05 PM
Hello, @praimondi – Greetings!
Allow me to welcome you to the HP Forums! I would be glad to be of your assistance
I see that you are having issues while using the HP Sprocket app. I downloaded and installed the app myself and I am able to access my whole gallery through the app.
If you are having issues, uninstall the app completely and then download and install the app. Once installed the app will request permission to access your pic, make sure to give all the permissions. That should help you access the phone gallery.
Go to http://hp.care/2fyktMX and check the steps under “Step 4” for steps.
NB: You also have options to print your Instagram & Facebook pics.
Please let me know if this resolves the issue, or if you require further assistance.
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