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Student
Posts: 1
Member Since: ‎02-13-2017
Message 1 of 4 (504 Views)

HP sprocket issue

[ Edited ]

Just bought Sprocket. Printed same photo 3 times from Samsung S7....all dark. Photo high res and prints normally on larger printers. Don't have problems listed here. Any other suggestions for remedy?

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Dean
Posts: 8,177
Member Since: ‎01-11-2011
Message 2 of 4 (478 Views)

Re: HP sprocket issue

Hi,

Thanks for using the HP Forums.

 

Have you tried to run the setup card through the printer before actual printing?

 

Thanks.

 

 

Please click “Kudos Thumbs up” as an encouragement and “Accept as solution” if this has helped solved your problem.

Although I am an HP Employee, I am speaking for myself and not for HP.
Honor Student
Posts: 2
Member Since: ‎01-02-2017
Message 3 of 4 (463 Views)

Re: HP sprocket issue

Yes and it still print pictures dark
Dean
Posts: 8,177
Member Since: ‎01-11-2011
Message 4 of 4 (450 Views)

Re: HP sprocket issue

[ Edited ]

HI,

 

Would suggest that you try another pack of photo paper.

 

Do you have a photo of the printout and actual that you can show us?

 

Thanks.

Please click “Kudos Thumbs up” as an encouragement and “Accept as solution” if this has helped solved your problem.

Although I am an HP Employee, I am speaking for myself and not for HP.
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