cancel
Showing results for 
Search instead for 
Did you mean: 
racineellen Student
Student
1 0 0 0
Message 1 of 2
107
Flag Post
HP Recommended

HP sprocket keeps blinking red

HP Sprocket 2 in 1
Other

Out of nowhere the HP sprocket started blinking red no error message at all. Nothing in the queue and I reset it. Nothing worked and it will not stop blinking red. It is fully charged has the right paper and is connected ... but it will not stop blinking it will feed through the blue paper and that’s it. It will not print anything else. 

1 REPLY 1
HP Support Agent
HP Support Agent
3,855 3,694 292 290
Message 2 of 2
79
Flag Post
HP Recommended

HP sprocket keeps blinking red

@racineellen, Welcome to HP Support Community!

 

I would recommend you follow the steps from the document HP Sprocket Printers - Blinking Red Status Indicator Light

 

If the issue persists, it could be a hardware failure.

 

Please reach out to the HP Support in your region regarding the service options for your printer.

 

Hope this helps!

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

 

 

 

 

TEJ1602
I am an HP Employee

Reply
0 Kudos
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation