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‎09-09-2019 09:46 AM

HP Recommended
Product: HP Sprocket 2 in 1
Operating System: Other

Out of nowhere the HP sprocket started blinking red no error message at all. Nothing in the queue and I reset it. Nothing worked and it will not stop blinking red. It is fully charged has the right paper and is connected ... but it will not stop blinking it will feed through the blue paper and that’s it. It will not print anything else. 

1 person had the same question
1 REPLY 1

‎09-11-2019 12:53 PM

HP Recommended

@racineellen, Welcome to HP Support Community!

 

I would recommend you follow the steps from the document HP Sprocket Printers - Blinking Red Status Indicator Light

 

If the issue persists, it could be a hardware failure.

 

Please reach out to the HP Support in your region regarding the service options for your printer.

 

Hope this helps!

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

 

 

 

 

TEJ1602
I am an HP Employee

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