Brianc_1978 Honor Student
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HP when are YOU going to fix the Sprocket color issue?

Sprocket
iOS

I'm on my 2nd printer. The first one did the same thing this one is doing. It prints the pictures faded or with a red tint. The printer was brand new and I was told to call support. I did that and they told me to return it for a new one. Well guess what, the new one does the same thing the same day I got it. I was giving some time to see if HP would release a firmware update but they haven't and it's still the same issue. I'm going to return this again since the only thing I can find in the forums is to do the same thing that EVERYONE has tried. Obviously there is a problem with the PRINTER when you have HUNDREDS of people haveing the same issue. HP FIX THE ISSUE

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Jenniferhope Student
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HP when are YOU going to fix the Sprocket color issue?

I just got my sprocket 2 in 1 on Monday January 29th and mine does the same thing 😥
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