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‎08-07-2019 09:38 AM

HP Recommended
Product: HP Sprocket 200
Operating System: iOS

It will not connect to my phone after I tried resetting it, all the troubleshooting like turning off my my phone or deleting it from my bluetooth and trying to connect it again. I have been trying to get help for the past days and it seems no one can help me. I am very frustrated. 

1 REPLY 1

‎08-10-2019 02:02 AM

HP Recommended

Hi @mremmegahed

 

Welcome to the HP Support Community. 

 

Appreciate you trying the steps. This looks like a hardware issue. Please reach out to the HP Support in your region regarding the service options.

 

Have a great day! 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

Asmita
I am an HP Employee

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