Resolve Windows 10 or update issues on HP computer or printer– Click Here
Sprocket won't connect to my new iPhone
@FST38, Welcome to HP Support Community!
Follow the steps below to isolate and resolve the issue.
Update the ios device, step 3 from this doc: https://support.hp.com/in-en/document/c05937610
Reset the printer, hold the power button until LED flashes rapidly then release button and press once more to power off. The press again to power back on.
Hope this helps! Keep me posted.
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TEJ1602 I am an HP Employee
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