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Student
Posts: 1
Member Since: ‎05-11-2017
Message 1 of 2 (420 Views)

Is iPhone 5 compatible to Sprocket

Product Name: sprocket
Operating System: Other

My friend wanted to print from my Sprocket (which I love) and we were not able to connect her iphone 5 to it. She downloaded the app, we turned bluetooth on,  however it would not list the sprocket under devices to connect?

 

Does it support the iPhone 5?

 

Thank you in advance for the assistance.

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Teacher
Posts: 108
Member Since: ‎09-27-2012
Message 2 of 2 (392 Views)

Re: Is iPhone 5 compatible to Sprocket

Hello @happyscrapn - 

 

Yes, the iPhone 5 is supported.  However, you can only discover and pair the Sprocket with a single iOS device at a time.  That said, if your friend turns off her bluetooth radio or unpairs (forgets) Sprocket from the bluetooth menu, your iPhone 5 will then be able to discover and pair to it.

 

Please give that a try and let us know if that helps!

 

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