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Student
Posts: 1
Member Since: ‎03-03-2018
Message 1 of 2 (315 Views)

Original Polaroid bordets in new version of the Sprocket app?

Product Name: HP Sprocket
Operating System: iOS
Just bought a HP Sprocket printer. But cannot choose original White Polaroid borders (with a wider White border at the bottom of the photo) when editing the photos. When I look online, it seems that previous versions of the Sprocket app had this option.
Could you please fix this since I have read about others havbugt the same problem and it ses the only reason why I bought the printer....
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HP Support Agent
Posts: 3,003
Member Since: ‎10-14-2016
Message 2 of 2 (278 Views)

Re: Original Polaroid bordets in new version of the Sprocket app?

Hi @Mette119

 

Welcome to HP Support Forums. A really great platform for posting all your questions and finding solutions.

 

I have gone through your Post and I understand your concerns and frustration.

 

I have escalated your concerns to HP’s Support Team to review your case.  You should be contacted within 2 business days (this does not include weekends or holidays).

 

Thank you

KrazyToad
I Am An HP Employee

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