05-01-2017 04:22 PM
05-03-2017 07:44 AM
Welcome to HP Forums, this is a great place to get support, find answers and tips.
Thank you for posting your query, I'll be more than glad to help you.
I understand that you are unable to connect your HP Sprocket Photo Printer to your phone on Bluetooth.
This issue could occur if the printer is in error mode.
Let's go through a few steps to troubleshoot this issue.
And here's the step by step guide for you in the link to reset the printer: http://hp.care/2qyfzBm
You may also check this link on how to print photos: Printing Photos
Let me know how this works.
You have a good day ahead.
I am an HP Employee
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