01-13-2020 09:31 AM
I printed a picture and went back in to print another one and it said I had firmware update. I did the update and now it won’t print at all. I have reset it. I have turned my phone off and back on. I have turned the Sprocket off and back on. What else can I do? Thanks!
01-15-2020 04:37 PM
I have gone through your Post and would like to help
Have you tried the Sprocket with other devices?
If you have already Reset the Sprocket and the issue persists, please contact HP Support for Service Options
Click on this link - www.hp.com/contacthp/ and select your Country to get the Contact details for HP Support
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