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Malcsc Honor Student
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Solved!

Up sprocket will not connect to iphone

Hp sprocket photo printer SNPRH-1603
iOS

My husband sprocket has suddenly stopped working with his iPhone 6s.     He gets the message cannot find device. It shows as connected on Bluetooth.    I also added the app to my iphone 7 but I also get the message cannot first find the sprocket.  We have reset and restarted the device but still have the same issue for both phones 

 

help 😁

thanks

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Provost
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Up sprocket will not connect to iphone

I would suggest removing the Sprocket App, then download and reinstall it.  I have seen several cases lately where this resolved issues with the recent Sprocket update.

Bob Headrick,  HP Expert

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