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‎11-28-2017 04:43 PM

HP Recommended
Product: HP Sprocket
Operating System: iOS
Sprocket will not sync with latest iOS
2 REPLIES 2

‎11-30-2017 08:37 AM - last edited on ‎04-02-2024 07:09 AM by HP Administrator

HP Recommended

Hello, @Abchace – Hope you are well 🙂
 

Allow me to welcome to HP Support Forums! It is a great platform to get help from the community, get suggestions and find what has worked for others!


Going through your post, I understand that the printer is not connecting to your iOS device. Please try the steps listed here to fix the issue: https://youtu.be/pvTsV_-E0jg


Let me know if that helps!

Good luck 🙂
 

Please click "Accepted as Solution" on the post that solves your issue to help others find the solution. To show appreciation for my help, please click the "Thumbs Up Icon" below!

Please click "Accepted as Solution" on the post that solves your issue to help others find the solution. To show appreciation for my help, please click the "Thumbs Up Icon" below!

DVortex
I am not an HP Employee
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‎12-08-2017 11:25 PM

HP Recommended

The fix for iOS 11.2 is now available, see the post here.


Bob Headrick,  HP Expert

I am not an employee of HP, I am a volunteer posting here on my own time.

If your problem is solved please click the "Accept as Solution" button 

If my answer was helpful please click "Yes" to the "Was this post helpful" question.


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