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HP Recommended

A foreign object, a wooden clothespin fell into the input tray area, where I load the paper.  Plz help me How do I remove it Does the back part of my psc 3830 have a removable area

 

2 REPLIES 2
HP Recommended

There is no removable area on the back of the printer. You have jam access door on the bottom of the printer that can be opened,  will that help you to get the foreign object out. Or you can gently shake and tilt your printer with your hands and try to get that pin out by itself.




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HP Recommended

Hi, 

Please follow below support document:

https://support.hp.com/za-en/document/c04678145

 

Be sure to carefully inspect any access area, including removing the paper from tue input tray, as well via the access door located underneath the printer.

 

Shlomi



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