• ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
The HP Community is where owners of HP products, like you, volunteer to help each other find solutions.

Community discussions

Boot device not found... install operating system on your hard disc

Accepted Solution Desktops

Hiya, I'm having trouble finding the latest BIOS update as mine is currently corrupted and needs a new BIOS flash. I can't ge...

Accepted Solution Notebooks

Hello, I was wondering if you could upgrade the graphics card in the HP Laptop 14-dk1003dx as I know a lot of laptops can not...

Accepted Solution Notebooks

I am on OS Catalina and am using an HP All in One 4520. Has been working fine until a few days ago and it has suddenly starte...

Accepted Solution Printers

Hello. I’m having a serious issue with my audio on my HP laptop. I’ve owned this laptop for a little while now, but I’ve star...

Accepted Solution Notebooks

Knowledge Base

author
BSOD problems: Do you have an old driver or the wrong new one?

Driver Problems: How to find the date and version of a driver.If you have blue screen problems (BSOD) you may have old driver...

author
Test

Test

author
Window's Safe Mode: Rolling back or uninstalling a problem driver

You installed an update and some devices are no longer working. You need to either uninstall the update or alternately roll b...

author
What is the factory default username and password of a HDX or Group Series system?

Default Username:adminDefault Password:14 digit HDX / Group Series serial number printed on the back of the HDX/ Group Series...

author
[FAQ] How can I factory restore a RealPresence Group Series system?

Please check theAdministrator’s Guide for "Performing a Factory Restore on the PolyRealPresence Group System"or a search engi...

Add Your Products

Your account also allows you to connect with HP support faster, access a personal dashboard to manage all of your devices in one place, view warranty information, case status and more.

Sign in / Create an account

Top Helpful Authors

1
Level 22
311
2
Level 19
99
3
Level 13
63
#4
63 Votes Level 20
#5
38 Votes Level 15
#6
34 Votes Level 11
#7
26 Votes Level 17
#8
25 Votes Level 18
HP Expert Program

HP Expert Program

The HP Expert Program is HP's way of recognizing the most active and helpful members of the community. Find out what it takes to become an HP Expert and what it entails.

957,173
Topics
147,176
solutions
2,659,374
posts
324
Articles
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.