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HP Recommended

Hello! I am attempting to set up an OBi300 to configure an ITSP profile. However, when logging in as admin, I do not see the "Service Providers" menu item on the left nav bar.

 

The only things I have done is log in as admin, change the admin PW, and then update firmware to 3.2.5 Build 8732.

 

I only see "Status" and "System Management" menu items. See picture:

 

image

What am I missing to enable the remaining menus? 

 

Thank you for your help! 

1 REPLY 1
HP Recommended

Hello @DeckerTech ,

 

Welcome to the Poly Community.

The best and quickest way forward is to contact our Support organisation as the community is run by volunteers only.


Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

------------------------------------------------
Notice: I am an HP Poly employee but all replies within the community are done as a volunteer outside of my day role. This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
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