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‎09-18-2023 09:51 AM

HP Recommended
Operating System: Microsoft Windows 11

BT600 recognized by PC in devices and printers but the  Voyager 5200 ear piece does not work. Case shows fully charge (three soli blue lights) yet when I turn turn headset on no sound at all, no voice stating talk time, just nothing.  I have tried to pair but that is not working either.  Clearly I am doing something wrong, just do not know what.  My IT department does not support even though company ordered so I am on my own.  Any suggestions are greatly appreciated..

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