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05-25-2023 12:19 PM
Brand New out of the Box, connect poly savi 8220 headset powers OFF when lifted from cradle
I installed Poly Lens and appears Firmware up to date.
Just have Base plugged into Power and Base connected to my PC by USB.
I have connected BT through Windows 11 settings.
I can hear music when headset on base but soon as I pick up, it states Power OFF.
Put back on Base and I can hear Power On and Music begins to play.
05-25-2023 01:00 PM
Hello @MHUME ,
Welcome to the Poly Community.
The best and quickest way forward is to contact our Support organisation as the community is run by volunteers only.
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