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05-11-2023 08:38 AM
Bonjour, j'ai acheter un casque POLY Voyager Focus 2 UC Teams USB-A pour PC/GSM sur Amazon le réducteur de bruit ne fonctionne pas et lorsque je parle on ne m'entend pas.
Je voudrais retourner l'article et être remboursé afin de trouver un autre casque.
Ci dessous mon numéro de commande: N° DE COMMANDE 408-7653269-7124342
Cordialement Christelle DIMO.
1 REPLY 1
05-11-2023 09:14 AM
Hello @CHRISTELLE ,
the Poly community is an English only community,
Please work directly with our support organization if you need support in French.
Best regards
Steffen Baier
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Notice: I am an HP Poly employee but all replies within the community are done as a volunteer outside of my day role. This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
If you need immediate and/or official assistance for former Poly\Plantronics\Polycom please open a service ticket through your support channels
For HP products please check HP Support.
Please also ensure you always check the General VoIP , Video Endpoint , UC Platform (Microsoft) , PSTN
Notice: I am an HP Poly employee but all replies within the community are done as a volunteer outside of my day role. This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
If you need immediate and/or official assistance for former Poly\Plantronics\Polycom please open a service ticket through your support channels
For HP products please check HP Support.
Please also ensure you always check the General VoIP , Video Endpoint , UC Platform (Microsoft) , PSTN
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
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† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.