Create an account on the HP Community to personalize your profile and ask a question
10-20-2020 01:53 PM
We have bought B4220 Voyager UC, and according to the quick setup guide.
Single-click on the right phone will pause/play music.
We have tried this on computers playing video on youtube, and on mobile phone playing music on Spotify.
It does not work.
However, the quick setup guide also says that doubble-click will skip to next song and tripple-clicks will go to previous song.
Both of these features work while connected to computer playing video on youtube and playing music on mobile phone in Spotify.
How do I solve this issue with single-click pause/play not working.
10-26-2020 12:24 AM
Welcome to the Poly Community.
Can you contact email@example.com ?
Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.
Notice: This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge. If you need immediate and/or official assistance please open a service ticket through your support channels.
Please also ensure you always check the General VoIP , Video Endpoint , UC Platform (Microsoft) , PSTN