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03-15-2022 04:19 PM
My 4320 has been working great with the wireless dongle as I take calls. However, with a recent laptop upgrade the 4320 says it is connected. The lights come on the dongle. It's recognized in MS Teams as a device, but when I switch to it, Teams says my device has no audio or mic. I have to completely shut down my computer and unplug the dongle to wipe the cache before it will work again. If i think turn the headset off at some point and use it later it happens all over again.
I'm on the latest firmware according the the iOS app.