• ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
We have new content about Hotkey issue, Click here to check it out!
Locked

‎12-28-2023 02:30 AM

HP Recommended
Product: HP ProBook 470 G5 Notebook PC
Operating System: Microsoft Windows 11

Since I have updated my elderly HP ProBook 470 G5 from Windows 10 to Windows 11 (Pro) withe Windows Update I have the problem that Microsoft means that my Laptop is a personal computer and not a laptop.

When I choose in Windows 11 Pro settings and accounts and the point registration options and then it asks me "When shout windows request a new registration after an absence I have only the options: "never" or "after finishing the power saving mode on the PC (personal computer).

My new HP 470 G10 Laaptop, not a ProBook, has several options when I choose the same: "never", "every time" or after "xxx minutes".

This Laptop has Windows 11 installed, when  I bought them.

Now I want to know which settings are false, that Microsoft suddenly means that my elderly HP ProBook 47 G5 is a personal computer and not a laptop. Or could it be a database error of Microsoft?

Does somewhere exist a fix to solve this problem?Microsoft Konto Anmeldeoptionen Jedes Mal fehlt HP ProBook 470 alt.png

Category:
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.

Didn't find what you were looking for? Ask the community

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.