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HP Recommended
HP ProBook 470 G5 Notebook PC
Microsoft Windows 10 (64-bit)

Hello,

the driver package sp138368.exe (version 30.0.14.7298) for the NVIDIA graphics of the ProBook 470 G5 seems to be corrupt. I downloaded it on different computers and I always get the error "falied to extract cab" when I try to install it.

Please provide an updated package of this (or a newer) driver. Thanks in advance.

Regards,

Ingo

9 REPLIES 9
HP Recommended

Have same problem. There is problem with verification. Downloaded 99% and during verification was file deleted. https://ftp.hp.com/pub/softpaq/sp138001-138500/sp138368.exe

 

2022-03-14 04_07_49-HP Download and Install Assistant.png

When I downloaded by download manager in web browser then there was error with exctaction of cab:

2022-03-14 04_17_19-NVIDIA Video Driver and Control Panel.png

2022-03-14 04_19_01-NVIDIA Install.png

HP Recommended

The same here in HP support Assistent:

 

Bert1957_0-1647251024299.png

 

HP Recommended

And the same on a Probook 470 G4.

What is that with the latest Nvidia updates and the Pro laptops.

Are they not that Pro as it looks?

The previous update had the same issues.

HP Recommended

Thudge_0-1647445761711.png

same here for a HP Elitebook 1050 G1, same sp

 

when downloaded from website:

Thudge_0-1647446311136.png

 

HP Recommended

Same here

The file is corrupted (sp138368.exe)

 

HP > Please re-upload !

HP Recommended

Same here, any solution yet?

 

HP Recommended

NVIDIA - Display - 30.0.14.7298 came today through Windows update.

HP Recommended

The above message was for my ZBook, on the Probook the installation program could be downloaded and installed with retry of the previous attempts.

HP Recommended

HP ProBook 450 G5 Notebook PC Product details Specification Description Weight Starting at 2.10 kg (4.64 lb) note: Weight varies by configuration and components. Dimensions (W x D x H) Non-Touch 37.60 x 26.40 x 2.10 cm (14.80 x 10.40 x 0.82 in) (front and rear) Touch 37.60 x 26.40 x 2.30 cm (14.80 x 10.40 x 0.89 in) (front and rear) note:

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