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‎12-23-2016 03:28 AM

HP Recommended
Spoiler
请教一个问题, 我在ethernet menu中设置了DHCP自动获取，然后输入了IP gateway，保存后重启显示“could not download 0004f2f923ed.cfg, using existing configuration”，之后显示“error， application is not present” 然后不断重启，请问应该怎样解决？谢谢。
2 REPLIES 2

‎01-02-2017 08:58 AM

HP Recommended

Hello alexchen1989,

welcome to the Polycom Community.

The community's VoIP FAQ contains this post here:

Sep 27, 2012 Question: I get the error Message “application not present / found” on my phones screen

Resolution: Please check => here <=


Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services

------------------------------------------------
Notice: I am an HP Poly employee but all replies within the community are done as a volunteer outside of my day role. This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
If you need immediate and/or official assistance for former Poly\Plantronics\Polycom please open a service ticket through your support channels
For HP products please check HP Support.

Please also ensure you always check the General VoIP , Video Endpoint , UC Platform (Microsoft) , PSTN
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‎11-09-2021 10:03 PM

HP Recommended

您好 alexchen1989，

欢迎来到Poly社区，下面的链接是来自社区的FAQ。

Sep 27, 2012 Question: I get the error Message “application not present / found” on my phones screen

Resolution: Please check => here <=

 

我们也建议联系您的总代或者Poly支持来提交问题。

1 person found this reply helpful
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