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‎07-20-2012 01:27 AM

HP Recommended
HI We are installing Polycom CMA 4000. When we try to create a CMA desktop user profile on CMA server it’s not getting created on the server and the system is generating an error message. Herewith attached the Error screenshot for your kind reference Request you to kindly assist us on this
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Accepted Solutions

‎07-21-2012 09:29 AM

HP Recommended

Hi Steffin

 

Issue was resolved by re-install the OS and CMA.

View solution in original post

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3 REPLIES 3

‎07-20-2012 07:18 AM

HP Recommended

Hello soundararajan,

welcome to the Polycom Community.

Did you recently upgrade this system from 5.x to 6.0?

 

I found some internal reference to your @0@ error and would recommend that you contact Polycom Support via your Polycom Reseller.


Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services

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Notice: This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge. If you need immediate and/or official assistance please open a service ticket through your support channels.
Please also ensure you always check the General VoIP , Video Endpoint , UC Platform (Microsoft) , PSTN
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‎07-21-2012 01:24 AM

HP Recommended

Hi Steffen

 

we are not upgrade the sysem.As per CMA cofiguration screen it shipped on 5.1.0 version.May be our polycom distributor is upgraded the system.Plz find below the CMA configuration.

 

 

Regards

 

Soundar

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‎07-21-2012 09:29 AM

HP Recommended

Hi Steffin

 

Issue was resolved by re-install the OS and CMA.

Was this reply helpful? Yes No
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