Solved: CMA User creation error - HP Support Community

Anonymous · ‎07-20-2012

HI We are installing Polycom CMA 4000. When we try to create a CMA desktop user profile on CMA server it’s not getting created on the server and the system is generating an error message. Herewith attached the Error screenshot for your kind reference Request you to kindly assist us on this

Anonymous · ‎07-21-2012

Hi Steffin

Issue was resolved by re-install the OS and CMA.

View solution in original post

SteffenBaierUK · ‎07-20-2012

Hello soundararajan,

welcome to the Polycom Community.

Did you recently upgrade this system from 5.x to 6.0?

I found some internal reference to your @0@ error and would recommend that you contact Polycom Support via your Polycom Reseller.

Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services

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Anonymous · ‎07-21-2012

Hi Steffen

we are not upgrade the sysem.As per CMA cofiguration screen it shipped on 5.1.0 version.May be our polycom distributor is upgraded the system.Plz find below the CMA configuration.

Regards

Soundar

Anonymous · ‎07-21-2012

Hi Steffin

Issue was resolved by re-install the OS and CMA.

CMA User creation error

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