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‎06-18-2012 06:51 AM

HP Recommended

Hi,

Can anyone help me out on how to create a route in the CMA4000 that if someone calls an endpoint, after 5 rings it routes to a different alias?

So let's say that if someone rings my HDX4500 and I do not answer for a particular number of rings, the call routes to my CMA-D?

I used to do this with PathNavigator but cannot find how to do it in the CMA...

Kind regards,

Mike

3 REPLIES 3

‎06-18-2012 09:05 AM

HP Recommended

Mike,

 

What you are describing is a Hunt Group. The CMA does not support Hunt Groups.

 

S.

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‎06-25-2012 04:29 PM

HP Recommended

a hunt group is only be available in DMA 7000

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‎09-12-2012 06:10 AM

HP Recommended

Ok, I will use PathNav for this for now, for I do not have a DMA yet.

Thanks,

Mike

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