• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.Windows 11 Support Center.
  • post a message
Guidelines
The HP Community is where owners of HP products, like you, volunteer to help each other find solutions.
Locked

‎09-01-2014 12:10 AM

HP Recommended
Hi, We have deployed Cloud Axis along with Polycom infrastructure. in cloud axis service portal, when schedule a meeting using the personal VMR it tells that this VMR does not exist in the DMA. I can confirm that the virtual meeting room exists on the configured DMA system as shown attached. as polycom documentation says: check the RealPresence CloudAXIS Services Portal configuration to confirm that the administrator username and password account set up for the DMA is authorized as an Active Directory administrator on the DMA. A local administrator cannot see Active Directory users. the AD integration status is ok as shown attached and the username for the DMA is configured as dmauser. under cloudaxis DMA config, i can't seem to change the username from local to ad although the user id is existed in the DMA and AD with admin role. P.S only facing issue when it comes to use personal VMR. meet now and create VMR range works properly.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.

Didn't find what you were looking for? Ask the community

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.