Create an account on the HP Community to personalize your profile and ask a question
08-08-2012 05:47 AM
Hi there Polycom Community,
Although DMA is the UC component that 'Glues' together H.323 to Lync and SIP PBX, to date Mitel isn't a supported solution and therefore no documentation or 'support' is available but surely someone has achieved this and so I am asking for any successes to share basic info.
I am expecting to create a trunk from Mitel to DMA and setup a corresponding SIP peer so both devices are aware of each other. Then SIP calls to unknown devices will get forwarded to Mitel and any calls forwarded by Mitel will get handled by DMA including translation to H.323.
Has anyone achieved success? How and any notable issues to avoid?
Had hoped that Polycom and Mitel would have tested and posted results, including state of play indicating known issues and when they expect to be fully supporting this solution.
08-22-2012 02:28 AM
Update to this.
That is indeed how its done, SIP trunk from Mitel to DMA and create SIP Peer in DMA. Seems to work for RMX which couldn't register to Mitel directly.
Although there seems to be some issue remaining in some cases with audio protols not being exchanged both ways to some devices depending on direction of call.I think we will find a workaround for this
This is down to Polycom and Mitel doing interop testing after which they might start to support such configurations which after all is the point of DMA. But I suppose Mitel aren't Microsoft
09-05-2012 02:50 AM
welcome to the Polycom Community.
Whilst our internal Team works on the official Interop with Mitel would you mind. for the benefit of other community members, posting some information on how you archive your goal?
Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.
Polycom Global Services
Notice: This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge. If you need immediate and/or official assistance please open a service ticket through your support channels.
Please also ensure you always check the General VoIP , Video Endpoint , UC Platform (Microsoft) , PSTN