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- HP Community
- Poly Video Conferencing
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- Licence problem with DMA Edge

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10-18-2021 10:44 AM
Hello There...
I Had a solucion with Resource manager, DMA anda Rpad. I had all licences in the RM.
Recently I Update my RPAD to DMA EDGE, and now... it is not more licenced.
How I need to change my RM licence or network diagram, with the new update?
10-18-2021 10:54 AM
Hello @Carlos Sercombe ,
The community contains individual sections dealing with the different products we offer Voice, Audio/Video, UC Infrastructure or Others.
Your post or the post you replied to was placed into an incorrect section and has therefore already been moved.
Best Regards
Steffen Baier
Notice: I am an HP Poly employee but all replies within the community are done as a volunteer outside of my day role. This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
If you need immediate and/or official assistance for former Poly\Plantronics\Polycom please open a service ticket through your support channels
For HP products please check HP Support.
Please also ensure you always check the General VoIP , Video Endpoint , UC Platform (Microsoft) , PSTN
10-19-2021 12:56 AM
Hello @Carlos Sercombe ,
In regards to your license issue please work with our official support organisation in your region.
Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.
Best Regards
Steffen Baier
Notice: I am an HP Poly employee but all replies within the community are done as a volunteer outside of my day role. This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
If you need immediate and/or official assistance for former Poly\Plantronics\Polycom please open a service ticket through your support channels
For HP products please check HP Support.
Please also ensure you always check the General VoIP , Video Endpoint , UC Platform (Microsoft) , PSTN