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‎03-31-2021 02:47 AM

HP Recommended

Hello everyone.

unfortunately i lost my usb flash drive for my rpcs1830 server.

and i tried to build a new usb flash drive manually. 

I got 2Gb flash drive has been formatted to FAT32 and unzipped archive(usb_v.8.4) I put into the root of flash drive.

Fail. CS1830 doesnt see the flash drive, so i am not able to change default server ip addresses.

Whats wrong?What i do wrong?

Help please.  

3 REPLIES 3

‎04-07-2021 03:42 AM

HP Recommended

I fixed it.

USB_V8.4 archive was damaged. So previous release is working fine.

Thx

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‎04-07-2021 03:58 AM

HP Recommended

Hello @Denis.Pr 

 

is this a damaged file on the Poly end? If yes do you have the link?

 

Best regards

 

Steffen Baier

------------------------------------------------
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‎04-14-2021 01:06 AM

HP Recommended

Hello.

I downloaded the archive from https://support.polycom.com/content/support/north-america/usa/en/support/network/collaboration-confe...

I suppose the archive USB-8.4 - zip file of USB stick shipped with the RPCS 1800 system is damaged. May be i wrong. Check it.

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