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- Re: RMX 2000 Errors

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03-02-2016 01:04 AM
Hello,
i get errors on my rmx2000 server.
Version 8.2.0.85.
RMX periodically reboot, by itself and works very slowly.
So errors:
1)Central signaling component failure; unit type: CSSignalPort (cs id 1)
2)CPUCleaning Existing Fault: Process CPU usage is high: 110%
3) Unit Failure
4)Cleaning Existing Fault: Unit Failure
Please help. Thank you.
03-03-2016 07:56 AM
There are a number of things that can cause Central Signaling errors in version 8.2 that have been addressed in later releases of the RMX software. If you have a current service agreement I would recommend upgrading to version 8.5.4. If the errors persist after the upgrade you should open a Service Request so that the relevant logs can be retrieved and analyzed.