-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
- HP Community
- Poly Video Conferencing
- Collaboration & Conferencing Platforms
- Re: RMX 2000 auto layout not showing CP

Create an account on the HP Community to personalize your profile and ask a question

11-29-2011 11:18 AM
Hi All,
I have setup RMX 2000 meeting rooms at 768kbps with auto layout to be used mostly
by some old Tandberg 1000s. Instead of CP, I am getting video switched connections.
I can manually set o2x1 or 2x2 laouts and those are shown, but it would be better for
the remote sites to have access to CP automatically.
I have tried changing the line rate, video quality, content, and legacy settings with
no change. I am writing to see if I am missing something obvious.
Thank you,
Mike
RMX 2000 MPM+40 running V7.2.2

12-01-2011 07:57 AM
Walker,
How many people are in the calls? The RMX will do voice switching if there are only two people in the call when in auto layout. Also, if you are using gathering phase, the layout can get stuck in personal mode, so I would also disable gathering phase and see if that makes a difference.