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‎12-11-2015 04:45 PM

HP Recommended

Here is the How to of RealAccess

2 REPLIES 2

‎12-17-2015 06:32 PM

HP Recommended

Real Access just displays what we pull from the RPRM and the DMA.  So effectively configuring the endpoints on the RPRM plays a major role in the ASSET in RealAccess.

 

Tips for Optimal Reporting

 

Configure your SIP URI correctly on the RPRM for Sip calls.

Configure the Site Topology with SiteNames to have a  Detailed report. 

Make sure Serial Numbers of endpoints  are acounted for.  

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‎05-07-2019 01:20 PM

HP Recommended

Question regarding site names.

 

If a Site Name needs to be changed in RRM/DMA, what wil be the result in RealAccess?

 

Will reports previous to the change reflect the new or old site names?

 

Thanks in advance

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