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- Poly Video Conferencing
- Collaboration & Conferencing Platforms
- Recording Messages & Message File Format
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01-16-2012 07:18 PM
I would like to record a few messages that get played during out video conferences on the RMX2000.
They are for:
1. Entry Queue IVR Service - General Welcome Message
2. Entry Queue IVR Service - Request Conference ID
3. Entry Queue IVR Service - Retry Conference ID
etc.
What is the best tool to use to record these messages?
What format should they be in?
Solved! Go to Solution.
Accepted Solutions
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03-19-2012 03:47 AM
I've discovered that if you copy the sndrec32.exe from Windows XP c:\windows\system32 folder to the Windows 7 machine, it works fine.
So I now now record WAV files again.
01-17-2012 10:04 PM
Robert,
To record audio messages, use any sound recording utility available in your computer or record them professionally in a recording studio. Make sure that recorded message can be saved as a Wave file (*.wav format) and that the recorded format settings are as defined in steps 4 and 5 on page
15-29. The files are converted into the RMX internal format during the upload process.
See the section - Creating Audio Prompts and Video Slides in the following link:
S.
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02-08-2012 11:51 PM
We have recently upgraded all our PCs in the office to Windows 7 from WIndows XP.
Windows XP comes with Sound Recorder utility that allows you to create and save wav files. But in Windows 7 the Sound Recorder only allows you to save it as a WMA file. (stupid Microsoft).
Does anyone know of a free utility that can be used to record wav files on a Windows 7 PC?
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