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07-10-2014 07:15 AM
Dear Team,
We are using DMA 7000 and RMX 2000 .PRI line is configured with RMX 2000.
Whenever any audio perticipent dial in to the VMA its takes 3 audio ports in RMX.
Please suggest how many ports it should cosume whenever any audio participent dial in to the VMR.
Regards
07-10-2014 07:36 AM
Hello VikasKumar,
welcome to the Polycom Community.
It is always useful to include the currently used software version as issues experienced may already be addressed in a newer release.
This also allows yourself and others to check against current software release notes.
Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.
Best Regards
Steffen Baier
Polycom Global Services
Notice: I am an HP Poly employee but all replies within the community are done as a volunteer outside of my day role. This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
If you need immediate and/or official assistance for former Poly\Plantronics\Polycom please open a service ticket through your support channels
For HP products please check HP Support.
Please also ensure you always check the General VoIP , Video Endpoint , UC Platform (Microsoft) , PSTN

07-14-2014 01:57 AM
Dear Vikas,
I also had the same. i think you configured the PRI line in Gateway.
As per my knowledge will expalin the port consumption:
1. You are dialing to RMX PRI Line - it takes 1 port.
2. It routes to DMA(VMR Audio - IP/Alias of DMA) as audio - it takes 1 port
3. Again it routes to RMX as audio - it takes 1 port
So totally three ports.
I think i explained correctly. Polycom has to say the final answer.