Solved: Variable for Reg2.Address - HP Support Community

Anonymous · ‎01-25-2021

We looking at rolling out the Trio-Teams-RealConnect-Line2-unregistered-Template as a profile deployment to over 100 devices (Combination of Trio 8500 & 8800 model devices).

However as the attribute reg.2.address needs to be unique, is there anyway to input a variable rather than requiring a profile per each device?

SteffenBaierUK · ‎01-26-2021

Hello @JamiePeers

the "Importing all phones via a CSV File" section of the above FAQ shows an example. As long as the CSV file contains the minimum required details aka the mac_address as a column you can just import a single configuration parameter aka reg.2.address.

Best regards

Steffen Baier

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Notice: I am an HP Poly employee but all replies within the community are done as a volunteer outside of my day role. This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge. If you need immediate and/or official assistance please open a service ticket through your support channels.
Please also ensure you always check the General VoIP , Video Endpoint , UC Platform (Microsoft) , PSTN

View solution in original post

SteffenBaierUK · ‎01-25-2021

Hello @JamiePeers ,

Welcome back to the Poly Community.

From our Voice FAQ:

Dec 06, 2017 Question: Is there an FAQ for RealPresence Resource Manager RPRM to provision Poly or Troubleshoot phones?

Resolution: Please check => here <=

Simply create a CSV file and RPRM will do the rest for you.

Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

------------------------------------------------
Notice: I am an HP Poly employee but all replies within the community are done as a volunteer outside of my day role. This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge. If you need immediate and/or official assistance please open a service ticket through your support channels.
Please also ensure you always check the General VoIP , Video Endpoint , UC Platform (Microsoft) , PSTN

Anonymous · ‎01-26-2021

Hi Steffen,

Thanks for the prompt reply.

For clarity, in terms of the CSV file you are referring to - is this uploaded directly into the profile configuration using the Resource File option against the Reg2.Address Attribute (see attached screenshot). If this is the case what data needs to be included in the CSV?

Alternatively does this need to be a separate configuration profile per device?

Many thanks,

Jamie Peers

SteffenBaierUK · ‎01-26-2021

Hello @JamiePeers

the "Importing all phones via a CSV File" section of the above FAQ shows an example. As long as the CSV file contains the minimum required details aka the mac_address as a column you can just import a single configuration parameter aka reg.2.address.

Best regards

Steffen Baier

------------------------------------------------
Notice: I am an HP Poly employee but all replies within the community are done as a volunteer outside of my day role. This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge. If you need immediate and/or official assistance please open a service ticket through your support channels.
Please also ensure you always check the General VoIP , Video Endpoint , UC Platform (Microsoft) , PSTN

Anonymous · ‎02-04-2021

Thanks Steffen.

I can confirm that the advised changes were made via a CSV uploaded to the PDSM-E console and these successfully applied to the targeted devices.

Thanks for your help.

Variable for Reg2.Address

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