cma4000 upgrading from 4.01 to 6.0

[Anonymous]

I'm planning to upgrade a cma 4.01 to cma 6.0.

Do I have to take the following path with database backup between each upgrade?

4.01 --> 5.0 --> 5.3 --> 5.5 --> patch --> 6.0

[Anonymous]

Flodin,

That is almost correct. There is one additional step though. You would need to do:

4.01 -> 5.0 -> 5.3 -> 5.5 -> 5.5 Patch 2 -> 5.5 Pre-Upgrade patch -> 6.0

The Preupgrade patch can only be applied to 5.5 patch 2. So you have to install that patch prior to installing the preupgrade patch.

[Anonymous]

Hi,

I am trying to do the same upgrade but i cannot find the V.5.0 software anywhere on the download page.

Can you please direct me to the download link for the CMA 4000 V.5.0 version?

Thanks in advance,

Sander

[SteffenBaierUK]

Hello sapol,

welcome to the Polycom Community.

The Upgrades can be downloaded but you can never download the Version  (5.0 / 6.0 etc. ) itself as they contain the Operating systems. 

Please work with your Polycom reseller and/or Polycom support.

Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services

[Anonymous]

Thank you Steffen for the quick reply.

I will contact our customer support representative and ask him for the SW.

Keep up the good work.

Kindest regards,

Sander