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05-13-2011 11:32 AM
I been talking to HP for about 4 weeks and spending 800 minutes on my cell phone. When I bought my hp laptop it says it has a I5 processor and when you open up the system it says it has a I3 the stickers and everything says it has a I5 all I wanted was my I5 processor. They wouldn't exchange it or give me my money back and the computer is till under warranty. The rep manger was rude is name was Orlando. He told me I had to talk to the HP lawyers about it. When I buy something you think it has everything what is says in it. To come find out it is fraud. They try to sell stuff that is acually not try what is inside the computer.
05-13-2011
11:44 AM
- last edited on
05-13-2011
12:51 PM
by
SedonaF
I will never buy another hp ever again I been buying HP all my life. I already went to the better business bureau. If HHGreg can't do nothing {Content Removed: no legal discussion permitted}
05-13-2011 12:53 PM
Welcome to the HP Consumer Support Community. This is a peer-to-peer community for customers to connect and share solutions regarding their HP products. If you have additional or direct feedback for HP about their products or services, please use the link below.
http://welcome.hp.com/country/us/en/wwcontact_us.html
If you have other questions and concerns, please feel free to send me a private message.
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