• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
From questions to kudos — grow your reputation as a tech expert with HP Support! Click here to sign up.
Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎06-20-2010 10:24 AM

HP Recommended

 Thank you for contacting HP Customer Care.
>
> We regret to inform you that after checking your warranty on our systems, your product is no longer covered by HP warranty.
>
And so.....

My response:

 

Are you seriously wanting that I add to the US Soldier's U-tube movie from Iraq?
Of course the printer is no longer under warrenty!
Is that a reason that you should no longer assist a long term client?
You have all the history of the last problem with the service ticket included. It is the same problem repeating over and over - sometimes I have manged to reinstall but this time the printer just won't communicate with the computer - no way! Last time you sent a patch - this time the patch won't work.
HELP ME or I'll buy a Canon!
Also when I answer the questionnaire - and I will - I will give you zero on all the answers....by the by, you (HP Custojmer Service) absolutely didn't answer when I sent a query regarding my HP Ipaq PDA 3000 series so......
Have a nice day!
Roni Hermony

 

I did not get a reply! 

1 REPLY 1

‎06-20-2010 02:05 PM

HP Recommended

Thank you for visiting the HP Support Forum. This is a peer to peer community for customers to connect and share solutions on their HP consumer products. If you have direct feedback for HP about their products or services, please use the link below.

http://welcome.hp.com/country/us/en/wwcontact_us.html

If you have other questions and concerns, please feel free to send me a private message

Wendy M - HP Support Forums Moderator

Click the Kudos star as a way to say "thank you" for helpful posts.
Be sure to come back and click the 'Accept as Solution' button on the post that solved your issue - it may help someone else.
Rules of Participation

Was this reply helpful? Yes No
Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.