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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
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Looking for my post I just sent .   

 

 search  by name no one found .  

 

 

 

 

 

 

 

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So true.....in addition, if you post anything negative about an HP product - which I did, yesterday - your post os subject to being removed.  Kudos HP - it's one way to retain customers' frustration with your product and tech support.

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Told "not valid search criteria so no use

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I am so confused!  This site is do complicated!!  I posted a problem, and now I keep getting e-mails stating:  

 

You have 1 update for your HP Support Forum Subscriptions.

 

 

So I log on and nothing tells me anything!  This is so frustrating.

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I found this also, the site is very complicated and difficult to use. Also I receive emails every day on questions I did not ask.

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This was not the question I posed.

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Did not help. It is much too cumberspm for a nonprofessional user.

SIMPLIFY  SIMPLIFY  SIMPLIFY

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Now the e-mails from HP tell me to log into HP Support Forum and click on  My Profile  .  OK I logged on, but where is  "My Profile" ??  I can't find it.  When I search on Photosmart Essentials (what has stopped working) I can't find a fix or suggestion on what to try.  This site is not easy to use...


@casadler5 wrote:

I am so confused!  This site is do complicated!!  I posted a problem, and now I keep getting e-mails stating:  

 

You have 1 update for your HP Support Forum Subscriptions.

 

 

So I log on and nothing tells me anything!  This is so frustrating.


 

HP Recommended

SAME HERE,, TRIED PUTTING THEM AS SPAM,, DID'NT  WORK. THE WHOLE SYSTEM 'SUCKS',,!!!

HP Recommended

This whole experience is long winded, convoluted and unnecessarily complicated! 

Message tags? Kudos ?  SPEAK ENGLISH, not computer geek double Dutch.

I have one question which I have been forced to answer numerous peripheral questions and still not obtained an answer!

This is the first and last time I have used this route and it is the last!

Roll on my next computer purchase......an APPLE

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