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HP Recommended

We just purchased a new HP printer.  The old one we had quit after several years of use.  My question is I have 4 toner cartridges from the old printer that are still in the box.  Is it possible to get a refund or a credit on the new cartridges that will be needed for the new printer. 

Here is a list of the old cartridges:

2-971xl Magenta,

1-971xl Yellow,

1-970xl Black.

 

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