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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
HP Recommended

As much as I appreciate the help I've received how do I stop receiving emails once my problem is resolved?

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Hi Hartyswife!

 

When you participate (or start) in a thread, you're automatically subscribed to the thread.  You will need to unsubscribe to stop receiving emails.  There are two ways to go about this.

 

You can go to the thread you're subscribed to and pick the "Topic Options" from the top of the thread.  In that drop down list there will be a choice to "Unsubscribe".  Just click that and you will be unsubscribed and no longer get emails.

 

If you don't know the url of the thread you are subscribed to, you also have the option of unsubscribing from your subscription page.  You can find this by going to your profile page (click on your name in the forum and the page you are brought to is your profile page).  On the right hand side, under My Community, click on Resources & Settings.  This will expand a list of which "My Subscriptions" is one of the choices.  Click it and you're given a list of threads you are subscribed to.  Choose any or all listed and then pick "Delete Selected Subscriptions" from the drop down menu along the top.  This will stop emails on thread(s) you've chosen to unsubscribe to.

 

I hope this is helpful!

 



KittyK - HP Support Forums Moderator

Clicking the "Kudos star" to the left is a great way to say thanks!

When your problem has been solved, accept the solution by clicking the "Accept as Solution" button to help other members in the future!

Rules of Participation

View solution in original post

1 REPLY 1
HP Recommended

Hi Hartyswife!

 

When you participate (or start) in a thread, you're automatically subscribed to the thread.  You will need to unsubscribe to stop receiving emails.  There are two ways to go about this.

 

You can go to the thread you're subscribed to and pick the "Topic Options" from the top of the thread.  In that drop down list there will be a choice to "Unsubscribe".  Just click that and you will be unsubscribed and no longer get emails.

 

If you don't know the url of the thread you are subscribed to, you also have the option of unsubscribing from your subscription page.  You can find this by going to your profile page (click on your name in the forum and the page you are brought to is your profile page).  On the right hand side, under My Community, click on Resources & Settings.  This will expand a list of which "My Subscriptions" is one of the choices.  Click it and you're given a list of threads you are subscribed to.  Choose any or all listed and then pick "Delete Selected Subscriptions" from the drop down menu along the top.  This will stop emails on thread(s) you've chosen to unsubscribe to.

 

I hope this is helpful!

 



KittyK - HP Support Forums Moderator

Clicking the "Kudos star" to the left is a great way to say thanks!

When your problem has been solved, accept the solution by clicking the "Accept as Solution" button to help other members in the future!

Rules of Participation
Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
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