Contact Center Headsets

Hello, my headset planronics 5200 series, the microphone cannot be heard

• Microsoft Windows 11

We replaced the headset with an EncorePro 320 USB. When interacting on a call, it doesn't recognize the microphone ...

The last 3 day ago i lost my laptop from my home.Someone has stolen. I have my laptop all details. There are have m...

My serial number is not recognized so I'm looking for support because when I enter a call the headset enters pairin...

• Plt edge s n DB8JC7 not recognized as valid

How to reset hp 830 g6 bios password

My client forgot is bios password , how can I by pass it hp 830 g6

Hi,I'm getting a replacement headset shipped. However, I don't want it and it's shipping to a wrong address.I can't...

Hi TEAMI have 2 faulty 8K7G5AA made to order dual headsets that have two serial numbers that are faulty \i tied log...

We recently purchased 2 encorepro 720 headsets, along with the quick connect cord to connect into our polycom vvx31...

• EncorePro 720
• Plantronics
• Polycom VVX311

Hi Team, My self Thaneshwar Dubey from MMC company, we have procure 5000+ Poly wired headset 5220 last year out of...

Hello,We would like to deactivate the ‘Call Announcement’ and ‘Acitve audio tone’ functions via the Poly Lens app. ...

• Microsoft Windows 10 (64-bit)
• Voyager FOCUS2 M UC USB-A

Hello there,I am responsible for occupational safety in a call center. One of the new services, is the processing o...

• Plantronics Blackwire C5220 Poly 8225 Blackwire

Windows 10 and my laptop does not have camera driver for the laptop.Due to which I am unable to use my camera.

• HP Notebook - 15-r248tu

Hello,My headset is no longer recognized by my laptop.The driver light does not turn on.

• Microsoft Windows 11

Where on the website is the place to request a warranty replacement?

• EncorePro 530

The microphone doesn't work for me on either the phone or the computer. I've already turned it on but I still can't...

It is impossible to write to technical support, writes a site error. That's why I'm writing here. Please reopen Cas...

• Voyager 4320 M UC USB-A

Headset does not charge when on stand unless I stick a thin piece of plasic in betwee the stand and the headset to ...

• FOCUS UC B825
• Microsoft Windows 10 (64-bit)

Dear support team,we are looking for our new standard head set for our 1300+ contact center agents. We use Genesys ...

• EncorePro 525 M
• Microsoft Windows 11

I get a call from naukri, and other call for interview , they said it wan an Hp company located in bangalore. I att...

• No

poly v5200 series not charging

Good day!I am trying to locate headset firmware release notes for a range of Poly headsets, but unable to locate th...

I have the Encore Pro HW520 which when I stream to my hearing aids I am hearing feedback (buzzing) on my laptop. I ...

• EncorePro 520
• Microsoft Windows 11

I have a Savi 730 headset at my work desk and lately it will not connect to a team's meeting, I have to dial in now...

THe support dashboard will not accept my headset serial number and I cannot reach a live agent for help.

I need to start a new case for poly headset warranty replacement

• EncorePro 520

Encorepro 720 not stereo sound

• EncorePro 720
• Microsoft Windows 11

Hello, I received a replacement product but there is no bill of lading to return the old handset, please send this ...

• Voyager 5200 UC USB-A