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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎01-21-2012 08:24 AM

HP Recommended

http://h30434.www3.hp.com/t5/Other-HP-Consumer-Products-and/Total-care-warranty-beware-of-the-crooks...

 

They sold me a warranty after a year that I had my laptop for additional 2 years for 197. That would make it good till oct 2012. Last october (2011) after a year of it was gone they said it's finished and if I want to buy a new warranty. When I said one more year is left you know what they said? They told me that they had sold me a 2 years warranty starting from a year before. Have you heard of a warranty for the past? That's a new one to me. And my emails and phone calls did nothing. I couldn't even get a supervisor to talk with. {Content Removed: legal discussion} And I thought HP was good in customer service. They suck. Dell is much better.

Just wanted to let everyone beware. I am going to write this everywhere I can.

good day all

1 REPLY 1

‎01-24-2012 10:20 AM

HP Recommended

01/24/12 - Jeff reached out to customer

Although I am an HP employee, I am speaking for myself and not for Hewlett-Packard.
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