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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎08-04-2011 09:32 AM

HP Recommended

http://h30434.www3.hp.com/t5/Other-Notebook-PC-questions/Terrible-customer-service/td-p/799639

 

I brought in my laptop to the HP Services Center to be fixed approximately 2 weeks ago. At that time i was promised that it would take only 3-5 days for me to receive a quote from them, and a further 3-5 days for the laptop to be fixed providing they had the parts in stock. It's been nearly 2 weeks now and i still have not received that quote!! I've called 3 times asking for a quote in which their reply has been " I'll get the quotation department to send you the quotation immediately" and still have not had an answer.

1 REPLY 1

‎08-04-2011 10:54 AM

HP Recommended

08/04/11 - Jeff reached out to customer

Although I am an HP employee, I am speaking for myself and not for Hewlett-Packard.
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