• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
The HP Community is where owners of HP products, like you, volunteer to help each other find solutions.
Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎05-13-2011 04:24 PM

HP Recommended

http://h30434.www3.hp.com/t5/Forum-Feedback-and-Suggestions/G70-Dead-after-18-months-and-this-is-my-...

 

This  is unreal. I have a g70-467-CL. I keep it on a cooling pad all the time, and regularly update the software. Last week, it starts SMOKING out the back and shuts down completely. This computer is not that old!!!! Now, they tell me that it is a motherboard failure, and it is my fault because it is did not get updated properly. What the heck? $330 to fix something that is less than two years old?  Not to mention all the software that I spent money on. Thank goodness we could get stuff off the hard drive or I would be even more angry about this. So, now, do I pay for the new motherboard or screw the whole thing and buy a new laptop? I can tell you this, it won't be an HP and I will tell anyone I can not to buy another one. Unbelievable!

1 REPLY 1

‎05-16-2011 03:09 PM

HP Recommended

05/16/11- Jeff reached out to customer

Although I am an HP employee, I am speaking for myself and not for Hewlett-Packard.
Was this reply helpful? Yes No
Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.