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‎09-15-2011 09:11 AM

HP Recommended

http://h30434.www3.hp.com/t5/Other-Desktop-PC-questions/warranty/td-p/884565

 

We own two new HP desktop pc running on Windows 7. We had a virus on one of them and when I called the tech in India I had to pay two hundred dollars + to have them clean it up. The computer has a two year extended warranty-whats up with that?? The Indian service was provided by a different company???

1 REPLY 1

‎09-15-2011 10:50 AM

HP Recommended

09/15/11 - Jeff reached out to customer

Although I am an HP employee, I am speaking for myself and not for Hewlett-Packard.
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