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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎05-18-2011 12:44 PM

HP Recommended

I need a windows 7 DVD

http://h30434.www3.hp.com/t5/Other-Notebook-PC-questions/I-need-a-windows-7-DVD/m-p/678811

05-18-2011 08:27 AM

I bought one HP Mini 210-2011 TU PC (I guess that's its name because the mini is not with me and am not using it now)

I purchased it on last January from an HP Store in KochI,Kerala. Three weeks ago, it stopped working and when contacted the showroom, they told us that the motherboard is dead and needs to be replaced!!!!!!

It took 6 days or something to replace the motherboard. When we received the Mini, there was some sort of imperfection in the shape like dust will enter through the gap between Battery and the body of the Mini.

Moreover, we had a genuine Windows 7 Home on that Mini. After service, it became "NOT GENUINE".

It took another week to correct this problem.

Now, I would like to know is there a way to recover the factory settings ??? Is there a backup DVD of Windows 7 available ??

Please reply if some HP FOLKS ARE READING THIS..I'VE ALREADY SENT ONE E-MAIL..THERE WASN'T ANY RESPONSE AT ALL .I DON'T KNOW WHETHER THIS IS AN ACTIVE FORUM OR SOMETHING....

1 REPLY 1

‎05-19-2011 10:57 AM

HP Recommended

05/19/11 - Jeff reached out to customer

Although I am an HP employee, I am speaking for myself and not for Hewlett-Packard.
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