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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎06-29-2011 05:15 PM

HP Recommended

http://h30434.www3.hp.com/t5/Other-printing-questions/HP-Photosmart-Premium-C309g-Ink-System-Failure...

 

 

I had a 6 month old 7500A that i have had the printer error # 0xc19a003e show up on.  "Tech" support could not fix it.  So they sent me a new printerhead and ink.  that did not work.  then they sent me a new replacement printer body, printerhead and ink. SAME problem!!  And they have NO solution.  **bleep**!!!  I am beyond aggravated with this "support". 

Is there anybody that KNOWs how to fix this.  PLease don NOT tell me to reload my inks, reload the printerhead, turn it on and off, etc...

I have had this problem for 3 weeks and 2 printers.  can there be some sort of problem with my Laptop and wireless router that won't let me clear this out?  Should i clean out the printer on my laptop and reinstall the driver?

Anybody's answers would be gratefully accepted as HP Tech support is worthless.

Thanks in advance.

1 REPLY 1

‎07-05-2011 06:33 PM

HP Recommended

07/05/11 - Silvia reached out to customer.

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