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Is your Poly Savi 8400 Series draining battery when docked?If yes Click here to check the solution!
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‎10-18-2022 11:31 PM

HP Recommended

Hello,

 

I bought two SAVI 8220 UC and I can't pair them with any smartphone.
With the base unit the pairing is perfect.

 

The smartphones and headsets do not "see" each other.
Tried with Huwaie, Crosscal and Samsung.

 

The pairing action is to turn the volume up for a few seconds (the headset announces pairing).

I read the reply post, but the Plantronic HUB windows application does not offer any options that involve Bluetooth.

 

The headsets work fine with the PC and the USB dongle inserted in the PC.

The headsets have been updated by connecting them to the PC via USB.

 

Does anyone have any ideas?


Thanks to you

 

Translated with www.DeepL.com/Translator (free version)

1 REPLY 1

‎10-19-2022 02:23 AM

HP Recommended

Hello bbodet@hydrometal.be ,

 

Welcome to the Poly Community.

 

The version you have is the DECT version which comes with a D200 DECT dongle and cannot be used with a Smartphone or any other device offering Bluetooth pairing.

 

Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

------------------------------------------------
Notice: I am an HP Poly employee but all replies within the community are done as a volunteer outside of my day role. This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
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