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The HP Community is where owners of HP products, like you, volunteer to help each other find solutions.
HP Recommended
Microsoft Windows 10 (64-bit)

Hi

 

I have a sticker on the DECT base with a serial number and get another serial number via the poly app.

Both cant be used to register the product - invalid serial number.

 

Whom to contact ?

 

Many Thanks

 

1 REPLY 1
HP Recommended

Hello, @Berger12345 Welcome to the Poly HP Support Community. 

 

Due to limited support, I would request that you contact HP Support, and our support engineers should be able to sort this out. HP Support can be reached by clicking on the following link:

https://support.hp.com/us-en/poly

  

Please feel free to contact us here anytime you need any further assistance.

 

I hope this helps! Keep me posted for further assistance. If you find the information provided useful or solves your problems, help other users find the solution more easily by giving Kudos/Thumbs Up and marking my post as an Accepted Solution.

 

Have a great day!

Regards,
Meghana

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